Return Police

Our goal is that you’re completely satisfied with the products we supply.

If you are not completely satisfied with your purchase, you may return the items within 14 days for a refund of the cost of the items, this excludes the carriage cost. Please be aware that you are responsible for the return carriage cost and we recommend you use a service with a proof of delivery to ensure that nothing is lost, damaged or misplaced when returning the products to us.

The items must be returned in a saleable condition and must not have been used or worn. You should include their original packaging with bags, hang tags and any additional packing materials that came with them originally.

If you need to return any item, here are the steps to follow to make this process as easy and straightforward as we can. Please email info@finestfuture.co.uk for a return form.

Please provide as much information as you can when completing the returns form, this will help us to complete your returns request as quickly as possible.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@finestfuture.co.uk.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@finestfuture.co.uk .

Card refunds will be made within three days of receiving the returned items. It may take a few more days for your card provider to display the amount refunded in your account.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If there any issues with your order, we would like to hear from you straightaway and request that you emial us on info@finestfuture.co.uk so we can help and rectify them for you.